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ManagePoint

Backup & Disaster Recovery Cloud Services Cybersecurity IT Consulting & vCIO + 2 more

Overview

ManagePoint is a managed IT services provider located in Wauwatosa, Wisconsin. They specialize in various IT services, including cybersecurity, asset management, and providing virtual Chief Information Officer (VCIO) support. This IT services company primarily serves other businesses, helping them optimize their technology and improve efficiency.

This MSP focuses on creating reliable infrastructure to support client operations. They ensure that businesses can operate without interruptions by prioritizing uptime and dependable service. Their commitment extends to providing thorough support and training, helping clients navigate technology with confidence.

Through their expertise, this IT services company aids in strategic planning and cybersecurity enforcement. They work diligently to assess and manage IT environments, safeguarding their clients against potential threats. Their goal is to deliver fast and effective solutions tailored to the unique needs of each client.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery Cloud Services Cybersecurity

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (7 clients mention this)
  • Reliable uptime and ongoing support (2 clients mention this)
  • Responsive to tickets and requests (2 clients mention this)
  • Friendly, supportive team (8 clients mention this)
  • Emphasis on security and data protection (4 clients mention this)

What clients say about this company

Clients often highlight the responsiveness and attentiveness of ManagePoint's team. They appreciate how quickly issues are addressed, noting that even critical technical problems are typically resolved in moments. The team's thoroughness and professionalism make a strong impression during every interaction.

Many clients have praised their onboarding process and training, stating that the assistance provided helps ensure a smooth transition to new systems. The staff is described as skilled and accommodating, which helps reduce any anxiety associated with changes or upgrades. Trust in the team's capabilities contributes to a positive overall experience.

Honesty and transparency in communication are also frequently mentioned by clients. They feel that ManagePoint offers clear advice without pressure, fostering a reassuring atmosphere. This commitment to integrity reinforces long-term relationships and further enhances client satisfaction with the services provided.

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Business Details

Hours

Open now

Monday07:00 AM - 06:00 PM
Tuesday07:00 AM - 06:00 PM
Wednesday07:00 AM - 06:00 PM
Thursday07:00 AM - 06:00 PM
Friday07:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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