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Cyber Works

Green Bay, Wisconsin
Top Services
Backup & Disaster Recovery Cybersecurity Hardware & Device Support IT Support & Help Desk + 2 more

Overview

Cyber Works is a managed IT services provider located in Green Bay, Wisconsin. They specialize in delivering reliable IT support, focusing on software assistance, hardware solutions, and network management. Their typical clients range from individuals to small businesses, all seeking dependable technology solutions that enhance productivity.

This IT services company is dedicated to maintaining high levels of uptime and security for their clients' systems. They pride themselves on transparent communication and thorough service delivery. By offering tailored solutions, they help clients resolve technical issues efficiently, allowing them to focus on their core business activities without disruption.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery Cybersecurity Hardware & Device Support

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.1 Google

Review Highlights

  • Strong technical expertise (4 clients mention this)
  • Responsive to tickets and requests (1 client mentions this)
  • Friendly, supportive team (8 clients mention this)

What clients say about this company

Clients appreciate the professionalism and attention to detail that Cyber Works provides. They often mention the thorough and clear explanations offered during service updates, which helps demystify complicated technical issues. Many customers have experienced consistent follow-ups, creating a strong sense of trust and reliability.

The honesty and transparency of this MSP have left a positive impression on customers, who value the approachable nature of their team. Feedback highlights their efficient handling of PC repairs and software support, with many clients expressing satisfaction with the speed and quality of service. This fosters long-term relationships, as clients return for assistance with confidence.

Questions business owners often ask at this stage

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Questions about Backup & Disaster Recovery

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Business Details

Address

844 Willard Dr #4
Green Bay, Wisconsin

Phone: 1 (920) 497-2667

Open website ↗

Map / Directions

Hours

Now Closed
Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
ThursdayClosed
Friday08:00 AM - 05:00 PM
Saturday10:00 AM - 02:00 PM
SundayClosed

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