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Applied Automation IT

IT Support & Help Desk Cloud Services Managed IT Services

Overview

Applied Automation IT is a managed IT services provider based in Kennewick, Washington. They focus on delivering reliable and efficient IT solutions tailored to meet the needs of local businesses. By prioritizing customer care and technical support, this IT services company helps clients maintain their infrastructure and overcome technical challenges.

This MSP works with a variety of clients, offering services that range from troubleshooting to proactive system management. Their goal is to ensure that business operations run smoothly, providing peace of mind through quality service and quick response times. With a commitment to their community, they build lasting relationships with those they serve.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services IT Support & Help Desk Managed IT Services

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Responsive to tickets and requests (1 client mentions this)
  • Friendly, supportive team (3 clients mention this)

What clients say about this company

Clients frequently highlight the responsiveness and dedication of Isaac and his team at Applied Automation IT. Customers appreciate how they take the time to address questions and concerns, ensuring that clients feel supported every step of the way. This level of care has fostered a strong sense of trust among their clients.

Feedback also reflects a focus on the effectiveness of their solutions and strong customer service. Many clients express gratitude for the team's willingness to go above and beyond, often describing their interactions as personal and empathetic. This commitment to helping both clients and the community sets them apart from larger IT providers.

Questions business owners often ask at this stage

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Questions about IT Support & Help Desk

Business Details

Hours

Open now

Monday07:00 AM - 06:00 PM
Tuesday07:00 AM - 06:00 PM
Wednesday07:00 AM - 06:00 PM
Thursday07:00 AM - 06:00 PM
Friday07:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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