Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Google rating:
5.0
Rated 5.00 out of 5 on Google
Review Highlights
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Responsive to tickets and requests
(1 client mentions this)
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Friendly, supportive team
(3 clients mention this)
What clients say about this company
Clients have expressed high approval of the service provided by Total IT, Inc. Many have noted the professionalism and clarity of their support team. Customers appreciate that the technicians take the time to explain solutions in an easy-to-understand manner, making the collaboration smooth and effective.
Feedback highlights the company's availability and empathy towards clients' needs. Businesses value the peace of mind knowing they can reach out on weekends and receive prompt assistance. This responsiveness contributes to a strong sense of trust and reliability in their services.
Clients frequently mention the efficient and effective manner in which issues are resolved. The transition to Total IT has significantly improved their technology performance, with fewer problems reported compared to previous IT providers. Overall, the strong organization and dedication to service have made a positive impact on their operations.