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Progressive IT Solutions

Dallas, Texas
Top Services
Managed IT Services Backup & Disaster Recovery Cybersecurity IT Support & Help Desk + 1 more

Overview

Progressive IT Solutions is a managed IT services provider based in Dallas, Texas. They focus on delivering reliable IT support and managed services to a variety of industries, including nonprofit organizations and private-equity companies. This IT services company helps clients enhance their IT infrastructure, improve security, and ensure smooth operations.

With a team dedicated to proactive support, they address all technical needs. Their commitment to professionalism and prompt service has earned them a reputation for dependability and respect among their clients. Whether dealing with routine requests or emergency situations, this MSP consistently offers tailored and efficient solutions.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google

Review Highlights

  • Strong technical expertise (4 clients mention this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (6 clients mention this)
  • Emphasis on security and data protection (2 clients mention this)

What clients say about this company

Clients appreciate the thorough and patient approach of Progressive IT Solutions. Many have noted how the staff is willing to tackle any request, big or small, which reflects their commitment to customer satisfaction. Their expertise has made them a vital partner to organizations looking to improve their IT capabilities.

This MSP is recognized for their ability to respond quickly and effectively to urgent needs. They have successfully assisted clients during critical projects, proving their worth in high-pressure situations. Overall, feedback highlights their valuable support and professionalism in managing IT services.

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Business Details

Address

4447 N Central Expy #110-193
Dallas, Texas

Phone: 1 (214) 717-4311

Open website ↗

Map / Directions

Hours

Open now
Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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