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Solve iT

Charlotte, North Carolina
Top Services
IT Support & Help Desk Backup & Disaster Recovery Cybersecurity Managed IT Services + 1 more
Credentials
CISA HIPAA NIST PCI DSS

Overview

Solve iT is a dedicated managed IT services provider located in Charlotte, North Carolina. They specialize in offering comprehensive IT support tailored for businesses, including firewalls, network troubleshooting, and phone services. Their focus is on delivering reliable solutions to various sectors, particularly non-profits and medical practices.

This IT services company is known for its strong commitment to customer service. They emphasize responsiveness and thoroughness in their work, ensuring that clients receive detailed and valuable support. By prioritizing security and project execution, they help organizations maintain efficient operations and a secure digital environment.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google

Review Highlights

  • Strong technical expertise (4 clients mention this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Responsive to tickets and requests (1 client mentions this)
  • Friendly, supportive team (4 clients mention this)

What clients say about this company

Clients appreciate the quick and effective service they receive from this MSP. Many have shared positive experiences regarding the support and customer service, often highlighting the company's attentiveness to client needs and their ability to provide excellent value.

This IT services company also earns praise for its knowledgeable and detail-oriented approach. Clients feel confident in their expertise, often recommending Solve iT to other businesses seeking reliable IT support and solutions that fit their specific requirements.

Questions business owners often ask at this stage

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Business Details

Address

218 Westinghouse Blvd STE 207
Charlotte, North Carolina

Phone: 1 (980) 505-7658

Open website ↗

Map / Directions

Hours

Open now
Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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