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Gigateks Computer Services

Albuquerque, New Mexico
Top Services
Microsoft 365 & Email Backup & Disaster Recovery Cloud Services IT Support & Help Desk + 1 more

Overview

Gigateks Computer Services, located in Albuquerque, New Mexico, is a reputable managed IT services provider. This IT services company focuses on delivering reliable technical support to businesses of various sizes. They work closely with clients to address their specific IT needs, ensuring smooth operations and maximizing efficiency.

This MSP prioritizes transparency and customer service. They deliver thorough solutions and are known for their quick response times. By offering personalized attention and in-depth training, they empower clients and help them understand their technology better. Their dedication to quality support fosters long-term partnerships with local businesses.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery Cloud Services IT Support & Help Desk

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.7 Google

Review Highlights

  • Strong technical expertise (7 clients mention this)
  • Reliable uptime and ongoing support (4 clients mention this)
  • Friendly, supportive team (3 clients mention this)
  • Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients appreciate the responsiveness and thoroughness of Gigateks Computer Services. Many have noted that their technical issues are addressed promptly and effectively. The team's ability to communicate complex concepts clearly has been well-received, especially by those who may not be tech-savvy.

Customers highlight the friendly and patient approach of this IT services company. They often mention the team's willingness to spend time explaining issues and solutions, which contributes to a positive experience. Overall, feedback reflects high satisfaction with the level of service provided and the company's commitment to client care.

Questions business owners often ask at this stage

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Questions about Microsoft 365 & Email

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Business Details

Address

3701 San Mateo Blvd NE Suite 201
Albuquerque, New Mexico

Phone: 1 (505) 633-5444

Open website ↗

Map / Directions

Hours

Business hours have not been provided for this provider.

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