Hardware & Device Support
Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.
Five Nines
Top Services
Hardware & Device Support
IT Consulting & vCIO
IT Support & Help Desk
Managed IT Services
Credentials
HIPAA
NIST
Overview
Five Nines is a managed IT services provider based in Omaha, Nebraska. They focus on delivering reliable IT solutions tailored to the needs of growing businesses. By understanding their clients' unique requirements, this IT services company helps create effective network environments that support operational growth.
This MSP works with a variety of clients, ensuring that their technology infrastructure is stable and secure. With a strong emphasis on professionalism, they provide prompt support and maintain uptime, allowing businesses to concentrate on their core activities without worrying about IT issues.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Hardware & Device Support
IT Consulting & vCIO
IT Support & Help Desk
IT Consulting & vCIO
Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.
Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.
Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.
IT Support & Help Desk
Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.
Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.
Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.
Managed IT Services
Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.
Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.
Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Google rating:
Rated 5.00 out of 5 on Google
Rated 5.00 out of 5 on Google
Review Highlights
- Reliable uptime and ongoing support (1 client mentions this)
- Friendly, supportive team (1 client mentions this)
What clients say about this company
Clients frequently highlight the professionalism and respect they experience when working with Five Nines. Many have noted that communication is always clear and that support teams provide top-notch service, making clients feel secure and understood in their IT needs.
The empathy shown by Five Nines' staff, particularly in understanding each client's longer-term goals, is a common point of praise. Clients appreciate the personalized approach, as it leads to solutions that not only address immediate concerns but also align with future aspirations.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
- Is it necessary to separate guest Wi-Fi from business devices? Separating guest Wi-Fi from your business network protects sensitive data and reduces cyber risks by isolating visitor devices from critical systems—an essential step for US small and mid-sized busin… Hardware & Device Support Small Business
- What happens if we don't have proper backups in place? Without proper backups, your business risks permanent data loss, costly downtime, and compliance issues. Learn practical steps to evaluate and improve your backup strategy. IT Consulting & vCIO Small Business
- Why does my team's Wi-Fi keep dropping during work hours? Frequent Wi-Fi drops during work hours often result from outdated equipment, interference, or network congestion, which can disrupt productivity and complicate compliance for US small businesses. IT Consulting & vCIO Small Business
- How do I recover a lost password on a company device safely? Losing a password on a company device can disrupt work and increase security risks. Learn practical, safe steps to recover access while protecting your data and compliance posture. Hardware & Device Support Small Business
- Should my business log all access to sensitive data for audits? Logging all access to sensitive data helps small and mid-sized US businesses detect unauthorized activity, meet compliance requirements, and protect customer trust. Managed IT Services Small Business
- Is it necessary to monitor employee devices for security compliance? Monitoring employee devices for security compliance helps small businesses reduce cyber risks, avoid costly downtime, and meet regulatory requirements by ensuring all devices meet company security st… IT Support & Help Desk Security
Business Details
Hours
Open now
| Monday | 08:00 AM - 05:30 PM |
| Tuesday | 08:00 AM - 05:30 PM |
| Wednesday | 08:00 AM - 05:30 PM |
| Thursday | 08:00 AM - 05:30 PM |
| Friday | 08:00 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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