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High Touch Technologies

Microsoft 365 & Email Backup & Disaster Recovery Cybersecurity IT Consulting & vCIO + 2 more

Overview

High Touch Technologies is a managed IT services provider located in Wichita, Kansas. They focus on delivering a comprehensive range of IT solutions, including cybersecurity, software management, and web design services. This IT services company typically serves small to mid-sized businesses, helping them enhance their technology infrastructure and improve operational efficiency.

High Touch Technologies stands out for their commitment to clear communication and thorough project delivery. Clients appreciate their ability to not only address immediate IT needs but also suggest proactive improvements that can lead to unexpected benefits. They excel in creating tailored solutions that align with their clients' unique challenges and goals.

This MSP is known for their responsiveness and support quality, ensuring that clients receive timely assistance when issues arise. By fostering strong relationships and providing expert advice, they help businesses navigate the complexities of technology with confidence. Their focus on security and reliability further strengthens their position as a trusted IT partner.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery Cybersecurity IT Consulting & vCIO

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.2 Google Rated 4.20 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 clients mention this)
  • Friendly, supportive team (6 clients mention this)
  • Emphasis on security and data protection (4 clients mention this)

What clients say about this company

Clients have consistently praised High Touch Technologies for their clarity and professionalism. Many have shared positive experiences regarding the design and implementation of websites, emphasizing the team's ability to understand demands and deliver exceptional results. This managed IT services provider's detailed approach has contributed to successful collaboration with various businesses.

Feedback highlights the thoroughness and efficiency of their services. Customers appreciate how the team at High Touch mentioned essential aspects of web layout and SEO, offering valuable insights that led to impactful changes. Their ability to stay on track during project delivery has been recognized as a critical strength.

Moreover, clients have noted the empathetic support provided by High Touch when addressing day-to-day IT operations. The access to advanced reporting tools has allowed businesses to make informed decisions based on data analysis. This focus on understanding client needs makes them a reliable partner in managing IT challenges.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Microsoft 365 & Email

Business Details

Hours

Now Closed

Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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