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Sixwatch

Cloud Services Backup & Disaster Recovery Cybersecurity IT Consulting & vCIO + 4 more
HIPAA

Overview

Sixwatch is a managed IT services provider located in Tampa, Florida. They specialize in delivering professional IT support, cybersecurity, and technical assistance to various businesses. By focusing on uptime and system reliability, this IT services company helps clients maintain smooth operations and enhances their overall productivity.

This MSP is known for their prompt and effective issue resolution, ensuring that clients receive timely support when challenges arise. They understand the importance of reliable IT services, which is why they prioritize customer satisfaction and consistent communication throughout every service interaction. Sixwatch works with small to medium-sized businesses, helping them navigate the complexities of technology.

In addition to their technical support, Sixwatch places a strong emphasis on employee training and onboarding. Their team goes the extra mile to ensure that clients not only receive the technical help they need but also gain the skills and confidence to handle their IT systems effectively. Through their attentive approach, this managed IT services provider fosters long-term relationships with their clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery Cloud Services Cybersecurity

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 clients mention this)
  • Reliable uptime and ongoing support (3 clients mention this)
  • Friendly, supportive team (8 clients mention this)
  • Emphasis on security and data protection (2 clients mention this)

What clients say about this company

Clients often express satisfaction with the services provided by this IT services company. They highlight the professionalism and efficiency of the Sixwatch team during technical support encounters. Many clients appreciate the consistent follow-up and updates that keep them informed throughout the process.

Several customers mention the empathy and patience exhibited by the support staff, specifically noting how the team handles troubleshooting. Clients feel comfortable and valued, as the staff takes the time to ensure their issues are resolved with care. This kind of attention helps build a positive experience when dealing with technical problems.

Feedback regarding the onboarding process is overwhelmingly positive. Clients report that Sixwatch effectively prepares them for working with new technologies and systems. Their training sessions are well-received, empowering teams to maximize their capability and efficiency in using IT resources.

Questions business owners often ask at this stage

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Questions about Cloud Services

Business Details

Hours

Open now

Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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