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CYBER904

Cybersecurity Backup & Disaster Recovery Cloud Services Compliance & Risk + 3 more
HIPAA HITRUST ISO 27001 NIST CSF SOC 2

Overview

CYBER904 is a managed IT services provider based in Jacksonville, Florida. They specialize in delivering reliable IT solutions, focusing on compliance, technical support, and overall security for various industries. Typical clients include healthcare practices that require stringent adherence to regulations such as HIPAA.

This IT services company helps organizations enhance their technology infrastructure while ensuring that systems remain secure and compliant. Their knowledgeable team is dedicated to reducing stress for clients by providing clear explanations and dependable support, which builds confidence in their IT management capabilities.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery Cloud Services Compliance & Risk

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Compliance & Risk

Insightful compliance and risk management services ensuring your IT practices, data handling, and security controls meet industry, regulatory, and organizational standards.

Why it matters: Reduces exposure to legal, operational, and reputational risk while helping you meet audit requirements and demonstrate a mature security posture.

Real example: A firm preparing for vendor security assessments receives a full compliance review, updated policies, and strengthened access controls—resulting in successful audit approval.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 clients mention this)
  • Friendly, supportive team (3 clients mention this)

What clients say about this company

Clients appreciate the professionalism and expertise displayed by the team at CYBER904. Many express satisfaction with the friendly and courteous approach of the staff, who are known for solving problems effectively and delivering services efficiently.

Feedback highlights the peace of mind clients feel knowing that their systems are well-protected. The team's patience and clarity in communication allow clients to feel more confident in their IT support, which significantly reduces stress associated with technology-related issues.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Cybersecurity

Business Details

Hours

Open now

Monday09:00 AM - 06:00 PM
Tuesday09:00 AM - 06:00 PM
Wednesday09:00 AM - 06:00 PM
Thursday09:00 AM - 06:00 PM
Friday09:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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